Family Services Australia are seeking a dedicated and compassionate Clincal Advisor such as a Psychologist, Mental Health Nurse, Mental Health Occupational Therapist, Aboriginal and Torres Strait Islander Health Worker (AHPRA Registered), Social Worker (AASW registered) or Counsellor.
The Clinical Advisor will be responsible for providing high-quality health and wellbeing services to individuals & families, across communities within Goulburn, Southern Highlands & Tablelands. Duties for this role will include service delivery responsibilities, including but not limited to psychology, psychological therapies and counselling; psychometric testing and assessment; brief interventions; intake assessment; and group therapies. Service delivery may include both in-person and telehealth supports, with consumers across the lifespan accessing the Goulburn Mental Health Program (GMHH). Providing clinical oversight for the GMHH, serving as the primary point of contact for clinical escalations. In the absence of the Program Manager, the Clinical Advisor will assume responsibility for overseeing site operations at GMHH.
Responsibilities
- In the absence of the Program Manager, assume leadership responsibilities and oversee operations as needed.
- Provide clinician supervision, training, and professional development to
junior clinician and allied health staff. - Develop, implement, and review individualised treatment plans to support recovery and well-being.
- Manage high-risk situations and provide crisis intervention support when needed.
- Contribute to program development, policy implementation, and
continuous service improvement. - Ensure all clinical work adheres to relevant mental health
legislation, ethical guidelines, and organisational policies while maintaining accurate records. - Support the professional development of team members through training and mentorship.
- Utilise data to assess team performance and identify areas for
improvement and prepares regular reports on key performance indicators and outcomes related to training or supervision outcomes. - Actively develop and maintain strong internal and
external stakeholder relationships. Represent FSA at networking events, health services, meetings, conferences, seminars, community forums, and cross-sector initiatives in relation to FSA therapeutic operations.
- Paid Annual Family Days at Easter and Christmas (5 additional paid days per year)
- Annual leave loading 17.5%
- 87.7% employee satisfaction
- Professional development and training opportunities
- Corporate discounts through Employment Hero (e.g. Movie tickets, JB HiFi, Uber Eats, Coles & Woolworth's)
- Annual Training, Learning and Development Plan including a generous yearly CPD budget and external supervision stipend;
- Professional, community-focused and person-centered team culture
- Registration with the Psychology Board of Australia (AHPRA), or Australian Association of Social Workers (AASW).
- Current Working with Children Check number and valid Police Check.
- A minimum 5 years’ (FTE) clinical experience working with a variety of mental health presentations across the lifespan.
- Excellent knowledge of evidence-based and trauma informed practice.
- Strong interpersonal skills to support a team of clinicians and undertake proactive liaison with relevant stakeholders.
- High level organisational skills, including an ability to undertake a range of diverse tasks and manage competing deadlines.
- Excellent written and verbal communication skills, and problem-solving skills.
- Demonstrated experience working within a multidisciplinary team.
- Demonstrated capacity to implement principles of reflective practice and self-care within a team.
- Demonstrated experience in developing new service models and/or growing services, including contributing to applications for funding.
- Demonstrated experience in project management and health service evaluation.
Join a dynamic Not for Profit (NFP) ranked eighth (Australia and New Zealand) in the Australian Financial Review (AFR) Most Innovative Companies – NFP, Government and Education sectors.
FSA is at an exciting time in its evolution as a leading NFP community service provider in Australia. Our Employee Satisfaction (ESAT) is at 87.1%, while Client Satisfaction (CSAT) is currently at 92.8% across our service streams.
Founded in 1992, FSA continues to grow its multi-disciplined services within Australia, having expanded from 2 to 35 sites across SE/SW QLD, Northern and Southern NSW. Our community reach impact has grown from 1,000 Occasions of Service (OoS) P.A. (2016) to more than 156,000 OoS (2024).
FSA offers a clinically informed central triage and continuity of care with reduced referral pathways that holistically meet therapeutic needs of our staff, clients and families, keeping them Safe, Well, Strong and Connected.
FSA values diversity in managing and reducing therapeutic risks for the clients we service, demonstrating values of Compassion, Accountability, Respect, Empowerment (CARE) with Integrity and Positivity. We make CARE our Intellectual Property, starting within, prioritsing self-love, self-care and balance.
If you are committed to achieving this exciting life and career opportunity in joining our family at work, please forward a current resume, cover letter and address the selection criteria.
As an organisation we celebrate our diversity and welcome all people regardless of ethnicity, faith, sexual orientation and gender identity. Aboriginal and Torres Strait Islander people and people from a diverse cultural background are encouraged to apply.